Terms of Service

1. Services

Verdo provides AI-powered meeting intelligence services, including the processing of voice recordings submitted by the Customer and the delivery of generated outputs. The specific scope of Services is defined in the applicable order form or service agreement between Verdo and the Customer.

2. Eligibility

The Services are available exclusively to business entities and their authorised representatives. By agreeing to these Terms, you represent that you have the authority to bind your organisation. The Services are not intended for individual consumers or personal use.

3. Customer Obligations

By using the Services, the Customer agrees to:

• Use the Services only for lawful purposes and in accordance with these Terms
• Ensure that all meeting participants whose recordings are submitted have been informed of and consented to the recording, as required by applicable law
• Maintain the confidentiality of account credentials and notify Verdo immediately of any unauthorised access
• Not attempt to reverse engineer, copy, or resell any part of the Services
• Comply with all applicable laws and regulations, including data protection laws

4. Data and Privacy

Verdo processes personal data contained in recordings and related materials on behalf of the Customer. The Customer is the data controller and is responsible for ensuring a lawful basis for submitting personal data to the Services. Verdo acts as a data processor and will process personal data only in accordance with the Customer’s instructions and our Privacy Policy.

Verdo will implement appropriate technical and organisational security measures to protect Customer data. Customer data will not be used for any purpose other than providing the Services.

5. Intellectual Property

Verdo retains all intellectual property rights in the Services, platform, and underlying technology. The Customer retains ownership of all data, recordings, and content submitted to the Services. Outputs generated by the Services from Customer data are owned by the Customer.

The Customer grants Verdo a limited licence to process submitted data solely for the purpose of providing the Services.

6. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party in connection with the Services. This obligation survives termination of these Terms for a period of three (3) years. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. Availability and Support

Verdo will use commercially reasonable efforts to maintain availability of the Services. Planned maintenance will be communicated in advance where possible. Customer support is available via support@verdo.co.

8. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERDO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VERDO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VERDO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. VERDO’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY THE CUSTOMER IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10. Term and Termination

These Terms remain in effect for the duration of the Customer’s use of the Services. Either party may terminate the agreement with 30 days’ written notice. Verdo may suspend or terminate access immediately if the Customer materially breaches these Terms. Upon termination, Customer data will be deleted within 30 days unless otherwise required by law.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify Customers of material changes at least 30 days before they take effect via email. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

13. Contact

For questions regarding these Terms:
Verdo Corporation
250 Park Avenue, 7th Floor, New York, NY 10177, USA
legal@verdo.co